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Helpdesk & Remote PC Software

     


 

 

 

 

 

 
 
Instant Knowledge Base

Instant Knowledge Base

Instant Knowledge Base is a new, powerful help-desk database program that allows you to enter, and maintain, your own custom knowledge base articles and to-do lists. Perfect for Help-Desk applications and perfect for anyone who wants to track info.

ieSupportManager Helpdesk

ieSupportManager Helpdesk

Fully featured Desktop and web based helpdesk software system. Includes web interface, email notifications, email logging, knowledgebase and contract management facilities. Easy to implement and use and very competitively priced.

Freeware HelpDesk CentreDesk Quotation

Freeware HelpDesk CentreDesk Quotation

CentreDesk Quotation is a multi-user help desk quotations solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use. Fast, easy call logging, easy quotations tracking, with the full history of all actions taken.

QQSoft Screen Share

QQSoft Screen Share

Do you need to share your screen with others on your network ? Screen Share is a simple program to share your screen with each computer of your Windows network.Each computer can view your screen in realtime,or you can access your computer remotely.

Freeware HelpDesk CentreDesk Group

Freeware HelpDesk CentreDesk Group

CentreDesk is a freeware multi-user helpdesk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use. Fast, easy help desk call logging, easy help desk call tracking, with the full history of all actions taken.

DEKSI CRM

DEKSI CRM

DEKSI CRM is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution.

LabTech MSP

LabTech MSP

Windows Network Management & Monitoring System. This allows you to manage or monitor workstations from behind firewalls. The system can analyze a workstation, remote control, edit files & registry, remove startup entries and much more.

Templates for the Fashion Helpdesk

Templates for the Fashion Helpdesk

Try Outlook as helpdesk for customer enquiry at Fashion- and also Clothing companies. This Plugin for the Software Reply-Butler supports you when you with the keeping and also creation of the Fashion text modules for your helpdesk.

Web Help Desk Software for Mac OS X

Web Help Desk Software for Mac OS X

Intuitive web based help desk software, including: Incident Management - Asset Management - Approval Workflow - Two-way Email Integration - Knowledge Base - LDAP Sync - Reporting. Cross platform service desk software for Mac OS X.

BridgeTrak Help Desk Software

BridgeTrak Help Desk Software

Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom user fields, knowledgebase, asset manager, project organizer, reports, queries, etc.

TeamViewer

TeamViewer

Simple and fast remote control sessions, desktop sharing and file transfer over the Internet. Both partners start the program and can connect immediately - no installation procedure required. Also works behind firewalls and NAT proxies.

HB Multi Remote Spy

HB Multi Remote Spy

Do you have a computer at a currently unreachable location? Do other people at that location use this remote computer? Are you worried how they might be using it? This software is ideal for anyone who wants to monitor their distant PC.

Beyond Remote

Beyond Remote

Telecommute, travel and remotely access your programs and files. Provide remote support through firewalls in seconds. New Host Discovery makes remote support setup and management a breeze! New GUI is translated into 9 languages. Free Trial.

Polar Help Desk Free

Polar Help Desk Free

Polar Help Desk Free is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.

Instant Housecall

Instant Housecall

Instant Housecall is a fast, easy remote access program that lets you offer remote support through firewalls and NAT routers. You can transfer files, view and control remote computers with ease.

MGCS

MGCS

MGCS version 2005 includes an easy to use desktop application, with a redesigned web interface and new Pocket PC applet. All three components can work together and are included in the license price. Ideal for a single user or small support staff.

Public Folder HelpDesk for Outlook

Public Folder HelpDesk for Outlook

Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or GAL. Open tickets are stored in Outlook and in an Access.

Help Desk for IIS

Help Desk for IIS

Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services.

LIVECHAT Contact Center

LIVECHAT Contact Center

LIVECHAT Contact Center is a live chat software solution to provide online customer service and support sales through website. Contact Center provides website visitors with free contact channel with the website owner, customer support or sales agents

webtopc

webtopc

webtopc is the next level Web-based service that allows you to remote control your office PC or network from any Internet-connected computer include wireless PDA even if both sides behind firewall.

HelpDesk OSP, for Outlook and SharePoint

HelpDesk OSP, for Outlook and SharePoint

HelpDesk OSP connects Outlook to SharePoint or Office Live. Cooperate on issue tracking and user support. Global Setting. E-mail threading. Also for OWA. Great customization possibilities. Subscription $150/month for all kalmstrom.com products.

DEKSI CRM for Linux

DEKSI CRM for Linux

DEKSI CRM for Linux is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution.

Skymol Communicator Live Chat Software

Skymol Communicator Live Chat Software

Live chat software with voice/video, live help and live customer support software. On-demand customer service software, help desk software for online sales and customer service. Included voice mail and video mail. Completely web-based, no downloads.

VerifyMyPC

VerifyMyPC

VerifyMyPC is the change tracking and management tool that watches for important changes to computers running Microsoft Windows NT/2000/XP/2003/Vista. Reduce technical support times from 2 hours to 5 minutes by tracking important changes to systems.

CentreDesk Corporate

CentreDesk Corporate

CentreDesk Corpora is a multi-user help desk solution. One of the four CentreDesk HelpDesk applications, that are affordable and easy to use. Fast, easy help desk call logging, easy help desk call tracking, with the full history of all actions taken.

Macros

Macros

Macros - Help Desk Reply Automation and Macro Software. Macros allows you to store your commonly typed information and recall it instantly using hotkeys. (EG. F1, F2 etc...) it is the ultimate time saving tool for your help desk support staff, idea

LIVECHAT ContactCenter

LIVECHAT ContactCenter

With LIVECHAT ContactCenter your customers will be able to contact you on demand. Your will be able to learn their needs and provide them with appropriate information, which can help with the sales.

KnowledgeBase Deluxe

KnowledgeBase Deluxe

KnowledgeBase software for Windows: database management system with ready to use KB database solutions.

MuRD

MuRD

Run multiple Remote Desktops inside a single window with a tabbed interface. Using a connection manager you can arrange your remote desktop connection settings logically according to how you work. Designed for IT Support Professionals.


 

 

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