AG-Call-Center-Suite - 30 day Trialversion

Tags: phone marketing direct marketing customer information systems telephone marketing tel pro call center data base cti interactive phone phone connecting dial phone telephony software professional solution power dial reoccur reactivate phone calls


AG-Call-Center-Suite

Grutzeck-Software GmbH

AG-Call-Center-Suite - 30 days free Trialversion for 5 Clients Grutzeck-Software offers a modularly built solution for call-center and phone marketing. It is able to cover sections such as direct marketing or customer information systems. AG-Tel Pro the professional solution for telephone marketing Grutzeck-Software offers a modularly built solution for call-center and phone marketing. It is able to cover sections such as direct marketing or customer information systems. The logged AG-Tel PRO list from a system administrator's view AG-Tel PRO is a professional telephony software based on the standard-CTI-interface TAPI. Outbound For outbound, you select all addresses you want to dial and put them into a project which you have installed in AG-Tel PRO. Assign several agents to the project. When the agent mounts to the software, he makes out all phone calls that are due, from the centrally based list of addresses. He does these phone calls in power dial. Phone calls that cannot be carried out (e.g. when engaged), reoccur in resumption automatically. In case the agent got through successfully, the database of the person that has been called, shows in the marketing data base AG-V.I.P., or the interactive phone connecting thread opens. After the phone call, the agent can reactivate or finish the process of phone calls. He can also activate the automatic resumption at another point in time. The supervisor can inspect, analyze, or observe the whole phone call job any time. Inbound When a phone call arrives, the caller is identified directly in the marketing data base AG-V.I.P. by the caller's phone number. AG-Tel PRO can identify the according project from the number that has been dialed. This way, the wanted text is shown, or the interactive AG-Script connecting thread is being started.

Software Price: Freeware
Software Version: 2.4
Release Date
: 1/10/2003

Size: 10 MB
Platform: Windows 95/98/ME, NT 4.x, Windows 2000, XP

Download Link: AG-Call-Center-Suite Download

Keywords: outbound telemarketing software callcentersoftware inbound call center software callcenter software

 

  Search by keyword:      

Copyright © 2003-2012 TverSoft.com