Help Desk - Support Desk Software System

Tags: web based helpdesk preferred view featured desktop bespoke solution desktop technology track trends web interface management facilities web based helpdesk software contract management prioritise knowledgebase system features software system complete control end users notifications support staff

ieSupportManager Helpdesk

ieComputerSystems Ltd

ieSupportManager is a fully featured desktop and web based helpdesk system. Features include a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager allows users to add to and search its knowledgebase and prioritise, sort and filter issues to suit their own preferred view. It also allows the user to identify unusual issues and track trends. Easy to install and simple to use for both support staff and end users alike the system is also very competitively priced and comes with full context sensitive Help. ieSupportManager uses the latest web based and desktop technology to enable you to have complete control over the support process without the complications and costs associated with other more expensive solutions. Also backed up by ieComputerSystems expertise in helpdesk development, ieSupportManager is not just a take it or leave it solution but can be built upon to create an integrating bespoke solution to fit any organisations specific helpdesk requirements.

Software Price: $680
Software Version: 2.01
Release Date
: 10/7/2008

Size: 20.1 MB
Platform: Windows 2000, XP, Vista, Vista

Download Link: ieSupportManager Helpdesk Download

Keywords: evaluation support help desk knowledge helpdesk multi-lingual web technical support software it knowledgebase multilingual help-desk solutions customer support free download


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