Call Center Software

Your Conversational Answering Machine

Dialgo Personal Call Center
 

United Research Labs
 

Answering Machine for scripting your own professional call center business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis.

Software Keywords: modem phone answering machine call using center

 
Connect with your customers with AliveChat.

AliveChat BETA
 

WebsiteAlive
 

AliveChat 3.0 Beta allows you to connect with your web site visitors in real-time via a browser based chat interface. Your company representatives can now support customers while increasing operator productivity and reducing telephone and call center costs. Some features include unlimited operator/client chat sessions, proactive chat, real-time site monitoring, repeat visitors identification, and site metrics and performance analysis tools.

Software Keywords: chat live chat software via visitors alivechat

 
Visual IVR software development in Windows

CT Developer Studio
 

DiskInternals Data Recovery
 

Implement a professional voice response system into your business quickly and efficiently. CT Developer Studio helps you develop and host automated call handling systems which can be tailored to individual needs. Develop complex IVR software or implement a simple inbound call center, set up automatic dialing or create a fully automatic call management system in Windows.

Software Keywords: voice mail software auto dialer interactive voice response system sdk communication system ivr software

Automatic text - Just Push the Buttton

Those Buttons
 

Productive Solutions Inc.
 

Automatic text - Just Push the Buttton. No more typing the same text over and over. Launch a web page and automatically enter your uesr name, password, account number, anything. It will even press buttons! Works with most any other program: web pages, e-mail, databases, spreadsheets, word processing, medical applcations, financlial applications, call center applications and more. Simple but elegant interface. Its Easy!

Software Keywords: multi clipboard buttons automation productivity macro text

Axon Virtual PBX Software for Call Centers

Axon Enterprise Virtual PBx System
 

NCH Software
 

Axon Enterprise is a fully featured pbx server without restrictions to manage calls within a business or call center environment. Any business can implement this scalable PBX solution with only an existing PC which connects to phone lines and extensions using VoIP technology.

Software Keywords: pbx controller axon call delegator pabx windows pbx pbx director

Virtual PBX Software for Call Centers

Axon Virtual PBx System
 

NCH Software
 

Axon is a virtual PBX designed to manage calls within a business or call center environment. Any business can implement this scalable PBX solution with only an existing PC which connects to phone lines and extensions using VoIP technology.

Software Keywords: pbx controller pbx delegation call manager pbx manager windows pbx pbx

Call Center Server module for Terrasoft CRM

Terrasoft Call Center
 

Terrasoft CRM Software
 

Terrasoft Call Center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.

Software Keywords: customer relationship management crm application call centre services crm

Order entry, Inventory control, sales mgmt

phulmonty
 

PHULmonty
 

PHULmonty integrates the following functions to aid in business operations, and CRM: Order Entry Account and payment on account management Order invoices and Account Statements A real time online Sales Monitor (see sales totals changes as they occur) Sales reports, by product, customer, and sales representatives Call Center with issue management and reporting Product Inventory management System Administration functions

Software Keywords: entry sales management call center sales inventory

CallerID detection and display

WhoCalls
 

MAW Consulting
 

WhoCalls will use your modem to detect the CallerID of a calling party. It will not answer the call, just display the caller information (if transmitted). If the caller is already in the database, its details and photo will be displayed. You may also use it to display information in an external database. Samples of a Call Center in MsAccess and Excel are included.

Software Keywords: callerid modem will whocalls telephone detect

CallerID detection and display

WhoCalls Caller ID detection
 

MAW Consulting
 

WhoCalls will use your modem to detect the CallerID of a calling party. It will not answer the call, just display the caller information (if transmitted). If the caller is already in the database, its details and photo will be displayed. You may also use it to display information in an external database. Samples of a Call Center in MsAccess, Excel and Outlook are included. When configured as a Server, WhoCalls distributes the info on the network.

Software Keywords: identification presentation clid calling line clip telephone calling line identity

 

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