Help Desk Software
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ieSupportManager is a fully featured helpdesk software utility with a web access module included. Call & problem logging and a fully searchable knowledgebase. Powerful yet easy to use and 32-bit client-server enabled for speed & efficiency with a generous suite of reports. User-defined fields capability with powerful dynamic reporting. Multi-lingual feature and MAPI compliant email facilities built-in. Keywords: helpdesk help-desk help desk support web knowledgebase knowledge software free download evaluation it solutions technical support customer support multi-lingual multilingual mapi spanish clipper powerbuilder crm ireland dublin |
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Super Suite is the comprehensive systems management solution for IT professionals. Super Suite is a set of three powerful tools that are designed to work together. Network Auditor gives you the power to audit the machines on your network, from your desk. Network Inventory Manager gives you control over your time, servicing and software licensing. Using Report Forge, build sophisticated custom reports, in seconds. Keywords: helpdesk help desk lan network administration inventory pim manage pc monitor audit network inventory help desk faults detect detection auditor network audit sms systems management systems management system |
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Problem Solved! 4.0 is a comprehensive but easy to use help desk program which includes both a windows based application and a mini-http server that you have running in less than an hour. The web interface is generated dynamically so you do not need to know Java, CGI-Bin, Active Server Pages or even HTML. A wide variety of reports can be filtered using the Query Wizard. Import and export your data in .csv format. Multi user ready no extra cost. Keywords: help desk web enabled help desk customer support inventory easily record update report support issues pc software inventory |
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NewWayService is incontestably the complete software solution you need for your service management. Whatever your industry, NewWayService allows you to follow efficiently your service requests in an efficient way. NewWayService allows you to manage work orders, banks of hours, schedule, a knowledge base and a lot more. NewWayService 2 is incontestably the top solution for all organizations who care about the quality of their service. Keywords: help desk service management work orders workorders service calls technicians serial numbers appels de service newwayservice french english network linux solaris interbase sav maintenance jobs entretien schedule knowledge base |
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Radix is a complete client/server software solution that integrates and centralizes key business functions. Radix blends together contact management, customer service and support, time tracking and billing, expense tracking, scheduling, and electronic communication. Users can take full advantage of it's powerful features whether they're in the office, at a remote location, or even at home. Easy to use, reliable, fast and powerful. $99 per user. Keywords: help desk knowledge base time tracking contact management appointment scheduling expense tracking client invoicing crm pim multi-faceted client server business software focusing employee productivity |
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Easy to use helpdesk system, sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Scalable - supports Access, Oracle and Sql Server. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping. Keywords: help desk helpdesk help desk software helpdesk software help desk system helpdesk system customer support problem resolution call center customer service issue tracking call tracking easy helpdesk system sensibly priced suit business sizes |
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100% web based helpdesk system. Key features include: Thin Client Technology (100% Web-based), Searchable Knowledge Database, Full Management Assign Capabilities, File Attachments, Report Writing, Fast Call Logging, Easy Call Re-Assignment to an Individual or SkillGroup, New Call and Due Date Alerts, Call Escalations, Action Escalations, Billing Module, Asset Management, Contacts Manager, Customizable Prioritization of Calls. Keywords: help desk help desk software support center call tracking problem tracking it support call center call logging crm issue tracking online help desk web based help desk customer relationship management technical support tech support advanced powerful feature rich 100 web based help desk system |
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GDS 2000 PRO is incontestably the software you need to manage your service calls. It allows you to follow efficiently your service calls and keep the history of all the problems and solutions encountered. No matter the field of activity of the organization you work for, GDS 2000 PRO will fit your needs for managing efficiently your service calls for all your customers whether they are internal or external. Keywords: help desk gds 2000 pro service calls orologic network security free e-mail support appel service calls help desk management software |
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