Help Desk Software Software
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ECTI is a software to create presentations, demonstrations, simulations, help, support, learning... Taking screenshots, capturing mouse movements , images, Flash animations, Shockwave 3D contents to create movies that can be played from a CDRom/DVDRom and from the Internet on Windows-based systems. Satisfy your customers avoiding time consuming and expensive work! Creating help documents and manuals is not boring anymore! Keywords: tutorial learning help document support editor simulation authoring presentation presentation software help desk software screen capture screen recording screen shot training software demo software demo virtual home tour multimedia presentation |
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Software Planner helps you to improve the quality of your software releases and decrease software maintenance costs by providing you with tools for managing all phases of the software lifecycle. It includes the ability to track functional specifications, project deliverables, appointments, to do lists, test cases, and software defects. Also allows your team to collaborate by sharing documents and participating in discussion forums. Web-based. Keywords: project management project management software project management tools project planning change management help desk help desk software web help desk software software testing configuration management quality management software development software planner project management change management help desk solutions |
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Easy to use helpdesk system, sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Scalable - supports Access, Oracle and Sql Server. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping. Keywords: help desk helpdesk help desk software helpdesk software help desk system helpdesk system customer support problem resolution call center customer service issue tracking call tracking easy helpdesk system sensibly priced suit business sizes |
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100% web based helpdesk system. Key features include: Thin Client Technology (100% Web-based), Searchable Knowledge Database, Full Management Assign Capabilities, File Attachments, Report Writing, Fast Call Logging, Easy Call Re-Assignment to an Individual or SkillGroup, New Call and Due Date Alerts, Call Escalations, Action Escalations, Billing Module, Asset Management, Contacts Manager, Customizable Prioritization of Calls. Keywords: help desk help desk software support center call tracking problem tracking it support call center call logging crm issue tracking online help desk web based help desk customer relationship management technical support tech support advanced powerful feature rich 100 web based help desk system |
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Comprehensive network inventory software for help desks and IT departments. No client installation required to audit targeted machines. Extensive hardware, software and system configuration data captured for both workstations and servers. Use to enforce software license compliance, IT troubleshooting and asset management. On-board reporting tools, search, HotFix dectection, Product (License) Keys, audit scheduling feature and more. Keywords: help desk software network inventory software network management software software license compliance it troubleshooting asset management software pc inventory software pc auditing software network auditing software network inventory software asset management help desks |
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Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom user fields, knowledgebase, asset manager, project organizer, reports, queries, etc. Modules available for 24/7 customer self-help via the Web, automatic issue escalation, and advanced data searches. Integrates with computer inventory software to aid in IT troubleshooting. Keywords: help desk software help desk software trouble ticket software bug tracking software comprehensive help desk issue tracking software |
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Service Log is a multi-user help desk application, that is affordable, simple to install, and easy to use. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Logs are automatically set to a required date of one working day from listing, (calculates holidays and working days) and flagged to indicate the current status and duration Keywords: help desk software help desk helpdesk software helpdesk help desk software call centre software call centre callcentre workshop software call logging service log servicelog affordable multi-user help desk software application simple |
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ContactSoft InfoTracer is a personal and workgroup organizer with an easy to use yet powerful interface. It fully integrates several related areas normally spread on different software and databases. So it can easily manage your Information, Documents, Knowledge, Contacts and CRM. This includes from phone, email, fax, letter to tasks, sales or ideas. The ideal solution for Entrepreneurs, Small Business and Home Business managers and their teams Keywords: help desk software fax software time management calendar software knowledge management customer relationship management crm software professional organizers small business home business soho direct marketing document management crm easily integrate information documents contacts communications knowledge |
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