Helpdesk Software
|
|
Outlook Helpdesk helps your support team organize and efficiently work with support cases. Incoming problems and requests are gathered and organized in Outlook, and distributed among your support managers with ease. Outlook Helpdesk is based on Exchange public folders, which enables simple but efficient information sharing among multiple users. Support cases are stored in tickets, which can be assigned, tracked and supervised. Keywords: outlook helpdesk support request issue ticket outlook helpdesk helps support team efficiently work support cases |
|
|
|
Netman enterprise trial edition brings in a tool which combines personal productivity with enterprise level applications. It has tools for work group communication, network monitoring and asset management. While one can use it as reminder/to-do list tool for personal use, it allows work group to communicate instantly and effectively and Network administrator to monitor the LAN parameters as well as to manage software assets in the network. Keywords: network manager sam software asset notes reminders time synchronization system monitor network monitor asset register asset network netman license system lan monitor sam helpdesk messenger note im pim instant messaging post-it |
|
|
|
Network Auditor gives you the power to determine exactly what hardware and software is installed on your network, from your desk. No client software, no footprint on the remote machine, no hassel! As well, Network Auditor will let you know when changes occur on your network, so you'll know when new software is installed or when a piece of hardware stops functioning or goes missing. Keywords: monitor audit network inventory helpdesk help desk faults detect detection auditor network audit detects network hardware software monitors faults changes |
|
|
|
This stand-alone helpdesk solution is based on end-users submitting wizard-based Trouble Tickets directly from their computers. Users select from any of a large number of common computer problems, each of which requires the user to answer a series of relevant questions about the selected problem type. As the Trouble Ticket is sent, the local computer is automatically inspected, and dozens of relevant pieces of information. Keywords: helpdesk support computer support network support trouble ticket ticket it support helpdesk software which requires no helpdesk staff |
|
|
|
Take control of the hardware and software on your networks, ensure software license compliance, and provide better support to your end users. Enterprise Server is provides core functionality and services, for a variety of tightly integrated modules, that allow you to collaborate with co-workers, manage your IT Assets and maintain a help desk to support users both within and outside your organization. Keywords: helpdesk network audit network auditor network auditing network management management inventory audit networks ensure software legitimacy provide better support |
|
|
|
TekTracer overcomes limitations of other low-cost helpdesk and Inventory management applications. Its relational database features allow for detailed tracking of software licenses and equipment installation. TekTracer is supplied in versions for Access 97, 2000 and XP. The shareware version is fully usable, however the retail version provides extra features. Keywords: helpdesk inventory access database tektracer helpdesk inventory mgmt access database tracks repairs users leases |
|
|
|
ieSupportManager is a fully featured helpdesk software utility with a web access module included. Call & problem logging and a fully searchable knowledgebase. Powerful yet easy to use and 32-bit client-server enabled for speed & efficiency with a generous suite of reports. User-defined fields capability with powerful dynamic reporting. Multi-lingual feature and MAPI compliant email facilities built-in. Keywords: helpdesk help-desk help desk support web knowledgebase knowledge software free download evaluation it solutions technical support customer support multi-lingual multilingual mapi spanish clipper powerbuilder crm ireland dublin |
|
|
|
Super Suite is the comprehensive systems management solution for IT professionals. Super Suite is a set of three powerful tools that are designed to work together. Network Auditor gives you the power to audit the machines on your network, from your desk. Network Inventory Manager gives you control over your time, servicing and software licensing. Using Report Forge, build sophisticated custom reports, in seconds. Keywords: helpdesk help desk lan network administration inventory pim manage pc monitor audit network inventory help desk faults detect detection auditor network audit sms systems management systems management system |
|