Helpdesk Software

Manage user support requests

Alchemy Help Desk
 

Alchemy Lab
 

Alchemy Helpdesk is a software helping IT groups of the small and medium-size companies handle users technical support requests. If a user experiences problems with the hardware or software on his workplace, he/she creates a Request in the helpdesk software and describes the problem in that request. The IT staff later can assign the request to a certain team member, check the status of a request, etc.

Software Keywords: pc control inventory hardware inventory software inventory symark software pc remote control

 
Help desk software utility (now web enabled)

ieSupportManager
 

ieComputerSystems Ltd
 

ieSupportManager is a fully featured helpdesk software utility with a web access module included. Call & problem logging and a fully searchable knowledgebase. Powerful yet easy to use and 32-bit client-server enabled for speed & efficiency with a generous suite of reports. User-defined fields capability with powerful dynamic reporting. Multi-lingual feature and MAPI compliant email facilities built-in.

Software Keywords: dublin ireland free download help desk customer support

 
View and control your customers computer

HelpBeam
 

HelpBeam
 

Helpdesk software HelpBeam lets you instantly view and control your customers computer over the internet, across firewalls and proxies. Resolve the issue in real time, using web based remote control. HelpBeam requires no installation or configuration, and is 100% secured with end to end SSL encryption.

Software Keywords: online support pc remote control tech support software screen sharing remote control remote support

Easy to use helpdesk softwa - sensibly priced

Help Desk-99
 

Leigh Business Enterprises Ltd.
 

Easy to use helpdesk software,sensibly priced to suit all businesses. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.

Software Keywords: customer service help desk software issue tracking help desk helpdesk problem resolution

Lock your screen to prevent anyone touch

FullRemoteDisplay
 

Fruit2004
 

Remote helpdesk software, fast speed, can also capture video. Drag & drop files to copy files from remote computer, record screens and record operations to a file.

Software Keywords: remote monitor remote helpdesk remote display

100% Web Based Form or Survey Creation Tool

VersaFCT Web Form Tool
 

VersaDev
 

Create Web Forms and Surveys in minutes! Easy Simple Installation. Simple & Easy to Use Interface. No HTML or Scripting Knowledge Required. Totally Web Based - letting you work via the Internet anywhere in the world. Not Browser Specific - your end users can complete Forms and Surveys using Internet Explorer, Firefox or Netscape. Ability to Create Unlimited Forms and Receive Unlimited Responses. Integrates with versaSRS HelpDesk.

Software Keywords: forms thin client online browser based surveys free demo

Web based Help Desk Software for Mac OS X

Web Help Desk Software for Mac OS X
 

Web Help Desk Software
 

The Web Help Desk software for Mac OS X offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration.

Software Keywords: help desk software os x web help desk osx

Web based help desk for small businesses.

Polar Help Desk Free
 

Polar
 

Polar Help Desk Free is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department.

Software Keywords: help desk software customer support software computer technical support helpdesk system technical support help desk

Asset Management, Helpdesk,Software Inventory

SysAid IT Management Software
 

Ilient Help Desk Software
 

SysAid Help Desk Software is a dynamic and highly intuitive free software solution for small to medium-sized organizations. SysAid provides Helpdesk, Asset Management, Remote Control, Monitoring, Reports and Analysis, Knowledgebase, Live Chat, and IT Benchmarking applications in a simple and easy-to-use package. SysAid manages your systems by automatically scanning your network.

Software Keywords: support asset management monitoring audit helpdesk chat

Support Center - Helpdesk Software

SupportCenter
 

Quality Unit, s.r.o.
 

SupportCenter is Web 2.0 (AJAX) Helpdesk and Customer Support Software. It offers very fast, easy to use and intuitive Web interface with a lot of unique features. SupportCenter can read emails from unlimited number of mail accounts (POP3), sort them into unlimited number of Queues with unlimited number of Rules and to unlimited number of support agents. It can process thousands of emails per hour.

Software Keywords: trouble ticket software support software mail handling customer support

 

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