Helpdesk Software

A remote desktop control utility


OmniCom Technologies, Inc.

Create a secure remote control session on the Internet or private WAN/LAN network allowing easy access to remote files and applications. Increase productivity by allowing secure remote access for mobile users and system administrators. Supports multiple simultaneous connections to a single host -excellent for a classroom training or for a conferencing situation. A helpdesk tool allows remote viewing of applications as they are used.

Software Keywords: remote desktop pc anywhere pcanywhere remote control

Green Desktiny is a Customer Support Helpdesk

Green Desktiny

Green Desktiny is a software that professionally designed for customer support helpdesk. It is powerful, simple and easy to use, yet with reasonable price. Since customer satisfaction is a major concern for our daily business in the internet, this product will surely help you to give an excellent support to your customers. You can easily handle requests from your customers with a powerful ticket management provided by this product.

Software Keywords: simple customer support helpdesk easy customer low price customer support

Tech Support Knowledgebase Application

Responsive Knowledgebase

Responsive Software

Responsive KnowledgeBase is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. That is, it lets you create a database of technical problems and their solutions. When a customer calls in with a problem, you can quickly search the database to see if that problem has been solved in the past. If it has, RKB displays the solution.

Software Keywords: solutions help desk quickly problems records

100% Web Based Form or Survey Creation Tool

VersaFCT Web Form Tool


Create Web Forms and Surveys in minutes! Easy Simple Installation. Simple & Easy to Use Interface. No HTML or Scripting Knowledge Required. Totally Web Based - letting you work via the Internet anywhere in the world. Not Browser Specific - your end users can complete Forms and Surveys using Internet Explorer, Firefox or Netscape. Ability to Create Unlimited Forms and Receive Unlimited Responses. Integrates with versaSRS HelpDesk.

Software Keywords: online surveys thin client web based free demo forms

Support Center - Helpdesk Software


Quality Unit, s.r.o.

SupportCenter is Web 2.0 (AJAX) Helpdesk and Customer Support Software. It offers very fast, easy to use and intuitive Web interface with a lot of unique features. SupportCenter can read emails from unlimited number of mail accounts (POP3), sort them into unlimited number of Queues with unlimited number of Rules and to unlimited number of support agents. It can process thousands of emails per hour.

Software Keywords: mail handling trouble ticket software helpdesk software customer support support software

Helpdesk & Inventory Manager Access database



TekTracer overcomes limitations of other low-cost helpdesk and Inventory management applications. Its relational database features allow for detailed tracking of software licenses and equipment installation. TekTracer is supplied in versions for Access 97, 2000 and XP. The shareware version is fully usable, however the retail version provides extra features.

Software Keywords: repairs tektracer tracks leases inventory

Powerful web based help desk and crm system

DEKSI HelpDesk

DEK Software International

DEKSI HelpDesk is a powerful and feature rich web based help desk and customer support system that provides organizations with a helpdesk, inclusive discussion forum, and the research capabilities of web surveys. DEKSI HelpDesk has been tested on Linux, Solaris, Max OSX, Windows 2000, Windows XP, 2003 server, Free BSD and AS400 and requires Java RunTime environment.

Software Keywords: technical support it support system crm problem tracking feature

Enjoy truly convenient message management!

Advanced Email Parser Lite

Tweak Marketing Inc.

Automate receiving, processing and sending automatic replies to incoming messages. AEP uses custom sets of rules to determine the type of message and what actions should be taken upon receiving it. This is very convenient when processing product or service orders and helpdesk requests as it allows automatic extraction of all required values from the message body and placing them in external database. The customized reply is then sent to customer.

Software Keywords: marketing automated email parser mail message advertising

Secure, centralized, web based remote control

Remote Management Gateway

ScriptLogic Corporation

Desktop Authority's Remote Gateway Management reduces the cost of providing support to local and remote workers with secure centralized, web-based remote management and remote control. Provide anytime management of computers via LAN or Internet to extend the reach of the IT helpdesk.

Software Keywords: control desktop access remote management help desk

Support all your customers by remote control

Remote Helpdesk

GID Software

Provide support to all your customers by remote control. Remote Helpdesk can be started from a shortcut to a Web or file server and runs without installation. A single license includes unlimited clients. Features 256, 15, 16, 24, or 32-bit screen transfer, compression and encryption of all traffic, file transfer, chat, macro functions.

Software Keywords: remote control software vnc remote helpdesk provide remote pc remote control


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