Knowledgebase Software
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Responsive KnowledgeBase is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. That is, it lets you create a database of technical problems and their solutions. When a customer calls in with a problem, you can quickly search the database to see if that problem has been solved in the past. If it has, RKB displays the solution. Keywords: technical support tech support support desk help desk knowledgebase database helpdesk supportdesk support records tech support problems solutions retrieve them quickly |
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This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Customer Tickets Multitasking support Integral Absence Manager Uniform GUI for Administrators and Users Internet Capability Automatic Timing Automatical display of new tickets Statistics HTML-Functionality Drag and Drop Security Keywords: service desk helpdesk support call call center ticket service helpdesk software service software callcenter trial software helpdesk for free service level sla service level agreement web-connector knowledge base knowledgebase pdf xml |
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Generate sales leads, qualify leads,build favorites and build powerfull Knowledgebase on topics of your interest from the internet quickly and efficiently.The KM Navigator utilises multiple search engines simultaneously and saves a lot of time and money for the user. The results produced by the KM Navigator are accurate and usefull to drive businesses through competition. Keywords: sales leads marketing leads list search solutions web mining mine leads email extractor leads spider knowledgebase campaign verify outlook outlook add-ins contacts email km contact management leads manager webferret sales marketing extractor |
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A knowledgebase is a place where you can store all kinds of information, your knowledge. Powerful search-, sort- and filter functions must be available, so it is very easy for you to find what you are looking for very fast. Utilities that will guide you to related information (documents, images, sounds, etc) must be available, as well as easy to use import/export functions. ExEntryC's Junior offers you all these functions. Keywords: knowledgebase information build knowledgebase personal professional |
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ieSupportManager is a fully featured helpdesk software utility with a web access module included. Call & problem logging and a fully searchable knowledgebase. Powerful yet easy to use and 32-bit client-server enabled for speed & efficiency with a generous suite of reports. User-defined fields capability with powerful dynamic reporting. Multi-lingual feature and MAPI compliant email facilities built-in. Keywords: helpdesk help-desk help desk support web knowledgebase knowledge software free download evaluation it solutions technical support customer support multi-lingual multilingual mapi spanish clipper powerbuilder crm ireland dublin |
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