Service Report Software
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Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments. Keywords: workorder database crm kms customer relations management customer resource management resource management customer service service report work order time management service database time productivity business track requests made customers create searchable database problem |
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