Web-connector Software
|
|
This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Customer Tickets Multitasking support Integral Absence Manager Uniform GUI for Administrators and Users Internet Capability Automatic Timing Automatical display of new tickets Statistics HTML-Functionality Drag and Drop Security Keywords: service desk helpdesk support call call center ticket service helpdesk software service software callcenter trial software helpdesk for free service level sla service level agreement web-connector knowledge base knowledgebase pdf xml |
|